OpenVBX: To Manage Your Office Phones

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Fred Wilson: Open VBX
With Open VBX you get free software to build telephony services and a web based telephony cloud to provision the numbers, calls, text messages, and way more. ...... We believe that free and open software opens up markets and new capabilities much more quickly than closed and expensive software products. ........ there are a number of ways to make money with open source software. The most obvious one is the "Red Hat" model of building a services and support business on top of the open source software. Red Hat has revenues of almost $600mm per year and boasts a public market valuation of over $5bn. MySQL, which also used that approach, sold to Sun for $1bn. .......The Wordpress software is available open source. But they also operate a hosted version at Wordpress.com that is a commercial effort.
Al Wenger: Twilio Announces OpenVBX
Twilio has done it again: taken something that was previously complicated and made it super simple. This time they set their sights on business telephone systems ...... Like Wordpress, OpenVBX has a plug-in architecture that makes it super easy to extend functionality and to integrate other systems. ...... how many times have you punched in a bunch of information to an automated system only to then have to repeat all the information when you get an operator on the line? ...... I can’t wait to get rid of the existing PBX at Union Square Ventures and replace it with an instance of OpenVBX. I can then connect the foursquare plugin to let people now which city and time zone I am in!
Twilio: OpenVBX
Using Twilio's Cloud Communications platform, you never have to worry about scalability, reliability, hardware investments, or long-term contracts. You just pay as you go, and a free $30 trial gets you up and running without a credit card...... As developers, we've built websites, skinned blogs, and integrated CRMs for customers. But phone systems, that was somebody else's problem.
OpenVBX.org
OpenVBX is for companies and collaboration.
TechCrunch: Twilio Releases OpenVBX, An Open Source Google Voice For Businesses
Ever since it launched in late 2008, Twiliohas a knack for making cool products. ...... has the potential to disrupt business-oriented call routing services in a big way — Twilio is describing it as a sort of Google Voice for businesses, with more flexibility ...... integrated services, like text to speech, voice transcription, voicemail forwarding, and SMS messaging. ....... One plugin Twilio CEO Jeff Lawson showed me hooked into 37signals’ Highrise, a web-based contact manager. Using this, you could automatically check to see if the phone number of an incoming call was already in your contact database, and route the call to a certain sales rep accordingly. A second plugin (which was actually created by a third-party developer) hooks into Foursquare, allowing you to change your telephony settings depending on where you’re located........ When you use OpenVBX you’re charged Twilio’s normal rates, which run $1 per phone line per month ($2 for a toll-free number) with usage charges of 3 cents per minute (or SMS). ........ an enterprising developer could tweak OpenVBX so that it’s perfect for restaurants, and then resell it as their own service. Twilio still gets paid through their per-minute and phone line charges, and the developer can charge a hefty premium on top of it.
GigaOm: Twilio Launches Roll-Your-Own Google Voice
Twilio, a San Francisco-based startup whose platform and services marry voice to the web world, is launching OpenVBX, an open-source web application that is in essence a roll-your-own Google Voice. With it, you get toll-free and local phone numbers, which can in turn be used to route calls to existing cellphones and landlines. ..... I’m still playing around with a demo version Twilio shared with us — I’ll update the post when I’m done.
GleepLog: Virtual Telephony Changed Today
Twilio flew me out to San Francisco in March to get a look at an early version and I was very impressed. We had a weekend hackathon and created plugins for it… but more about that later. ....... It didn’t make sense for us to continue building OtherNum anymore. Instead I chose to pursue some sub-niches instead of primary PBX-like functionality and to work on plugins for VBX. ..... VBX is an open source web application that interacts with Twilio’s API to implement advanced telephony functions normally found in expensive equipment. It’s exactly the right solution for businesses with virtual offices, remote personnel and startups. ...... If the power goes it in your office your $10,000 PBX is going to go offline. ...... you’ll never have to shell out cash to add extensions or voicemail boxes...... pull it up in a browser and enter your Twilio credentials..... You want to have your PBX interact with your Twitter or FourSquare account or change its behavior based on time of day. You want your PBX to interact with Chirbit, MyCaption.com or BART. If you had a hardware PBX it would NEVER happen. ...... I wrote the plugins for Chirbit, FourSquare and MyCaption during that weekend in San Francisco. The FourSquare plugin caught the attention of a bunch of people including TechCrunch, GigaOM, Albert Wenger and Fred Wilson. My head was spinning all morning! ..... Mark Condon wrote a plugin that allowed you to define prompts in English and used Google APIs to translate your text into French, German and other languages and then speak it to the caller. ..... Jonathan Kressaty wrote multiple plugins, one of which allows you to change the behavior of your phone system depending on the time of the day. ..... I think it’s a great product in a really cool space and it’s going to push the virtual telephony world forward a few notches and in a hurry.
Jonathan Kressaty: A Warm And Long Anticipated Welcome To OpenVBX!
Ladies and gentlemen, the way you perceive a phone "system" is about to change..... OpenVBX, an unbelievably killer, deployable, web-based application that allows you to setup an unlimited number of phone call and SMS "flows", allowing individuals and businesses to have an easy to use, manageable virtual phone system. ...... "Like Google Voice has done for consumers, OpenVBX lets business users control when and how they are reached. It also provides a modern web user interface for managing voicemails, sending and receiving text messages and managing phone calls from the browser. Users can drag-and- drop custom business phone applications, such as automated attendants, menus, team dialing, and shared voicemail inboxes for their company phone numbers." ....... I was first introduced to OpenVBX in March, and even when it was in a still-pretty-rough state, it was one of the most impressive apps I've ever seen. You could do nearly anything with a phone call - setup menus, prompts, voicemail with transcriptions and email/text notifications to recipients, and what you couldn't do you could build with an extremely extensible applet and plugin architecture that requires minimal knowledge of PHP. ....... As of today, I have five applets/plugins available for OpenVBX that I've worked on in the last few months: a "scheduler" applet that lets you dictate a call or SMS flow based on the time of day, an applet called "curling" that will perform an HTTP GET request to any URL and say back the contents of the page to the caller, a "restart" applet that will send your flow back to the beginning, a "call log" plugin that shows all call activity for your entire Twilio account, and an "installer" plugin that lets you easily upload a zip file of a plugin so you can avoid using FTP in order to install new applets. ..... We've been using OpenVBX on and off at Ripstyles for a couple weeks now, and it's been amazing. Being able to have a multi-thousand dollar phone system for pennies per call makes perfect business sense, and it's honestly quite enjoyable to use.
Fred Wilson, October 2009: Business Model Jujutsu
The big moment in the history of TACODA (a company we invested in early this decade that was sold to AOL in 2007) was when they went from charging customers to paying customers.

SlideShare: Twilio Voice Applications with Amazon AWS S3 and EC2






What I want Google to deliver: ad-supported free phones.
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Comments

Hi there,

I enjoyed reading your review about OpenVBX. I love the video and I will be downloading them in YouTube so I can provide my department with VBX information.
Hi there,

OpenVBX is a totally new term for my vocabulary. But, your blog post has helped me a lot in untangling its newness to me.